Refund policy
At Casa Refill, we are committed to providing you with high quality and environmentally friendly products.If for any reason you are not satisfied with your purchase, please read our refund policy below:
Returns:
- We accept returns within 30 days of the purchase date.
- To be eligible for a return, the item must be unused and in the same condition in which it was received, in the original packaging.
Refund:
- Once we have received and inspected your return, we will send you an email to notify you that we have received your returned item.
- If the return is approved, your refund will be processed and a credit will automatically be applied to your original payment method.
Exchanges:
- We will only replace items that are defective or damaged. If you would like to exchange the item, please contact us at [your email address].
Shipping:
- To return your product, please send it to [your address].
- You will be responsible for the shipping costs of returning your item. Shipping costs are non-refundable.
Contact us: If you have any questions about our refund policy, please contact us at [your email address].
Thank you for choosing Casa Refill and we appreciate your commitment to sustainable living.
Casa Refill Team 🌱✨
